A New Chapter in Pressure Control Technology
Mensor LP, a proud member of the WIKA Group's Calibration Technology Division, has long been at the forefront of developing advanced pressure instruments for calibration, sensing, and control. As technology evolves, so must our product offerings and support services. Today, we're announcing an important update regarding our legacy products.
End of an Era: Farewell to the First Generation
After careful consideration, we've made the difficult decision to discontinue repair services and maintenance for the first-generation CPC8000 and CPC8000-H pressure controllers. These instruments have been industry stalwarts since 2002, providing reliable and accurate pressure control for over two decades.
Why We're Moving On
The primary reason for this decision is the increasing scarcity of critical components. As technology advances, some parts used in the first-generation models have become obsolete, making it challenging to maintain and service these units to our high standards.
Next Steps for Our Valued Customers
We understand this news may concern our current users. Rest assured, Mensor is committed to supporting you through this transition:
- Service Available Until December 31, 2025: We will continue to offer repair services for first-generation units through the end of this year, ensuring you have time to plan for the future.
- Ongoing Calibration Support: Even after repair service discontinuation, we will continue to provide calibration services for these models, helping you maintain their accuracy and reliability.
- Upgrade Options: Our second-generation CPC8000 and CPC8000-H are available as a replacement option.
The Second Generation: Advanced Features and Benefits
While we're bidding farewell to the first generation, our second-generation CPC8000 and CPC8000-H offer significant improvements that drastically increase productivity, efficiency, and user-friendliness.
CPC8000: Precision Redefined
The modern CPC8000 is a standout solution for high-precision pressure measurement and control:
- Accuracy up to 0.01% IS-50
- Rapid control speeds of up to 10 seconds
- Perfect for critical applications in calibration laboratories, aerospace, and advanced manufacturing
CPC8000-H: Hydraulic Excellence
The CPC8000-H hydraulic pressure controller is the reliable solution for calibration, industrial, and R&D laboratories:
- Available as a 19" plug-in case or built into a 19" rack
- Versatile and adaptable to various laboratory setups
Key Improvements in Both Models
- User-friendly 7" color touchscreen interface
- Multiple remote connectivity options (Ethernet and RS-232)
- Equipped with Mensor's high-accuracy, interchangeable pressure sensors
- Seamless integration into existing systems and workflows
Moving Forward Together
As we bid farewell to the first-generation CPC8000 and CPC8000-H, we're excited about the future of pressure measurement and control. The second-generation models offer enhanced features, improved accuracy, and greater efficiency, ensuring that your operations remain at the cutting edge of technology.
We understand that transitioning to new equipment can be challenging, which is why our team is ready to answer your questions, provide demonstrations, and help you find the perfect solution for your needs.
Don't let the discontinuation of repair services disrupt your operations. Contact us today to learn more about how the upgraded CPC8000 and CPC8000-H can advance your pressure control capabilities and keep your business moving forward.
Ready to replace or have questions? Contact our customer support team at 513-396-4200 or techservices@mensor.com to discuss your options and ensure a smooth transition to the future of pressure control.
Frequently Asked Questions
Q: What is the exact cut-off date for repair services?
A: December 31, 2025. After this date, limited support may be offered on a case-by-case basis.
Q: Will there be any trade-in or upgrade programs?
A: No, we are not offering trade-ins or upgrade programs. However, we highly recommend replacing the first-generation models.
Q: How long will calibration services be available for the first-generation models?
A: We plan to continue offering calibration services for the foreseeable future, even after repair services end.
Q: What is the expected lifespan of the second-generation models?
A: While it's difficult to predict exact lifespans, our second-generation models are designed to serve our customers for many years to come, with ongoing support and updates.
Q: Are there any compatibility issues between the first and second-generation models?
A: The second-generation models are designed to be backward compatible in most applications. However, we recommend consulting with our support team for your specific use case.
Q: Will Mensor offer any specialized support for customers who must continue using these models due to specific application requirements or regulatory reasons?
A: We may be able to offer limited support in some cases. However, if the CPU, Display or some of the other electrical and hardware is damaged then we may not be able to repair it due to obsolescence.
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